SMUS Shared Mailboxes: Difference between revisions
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In Office 365, access to Shared Mailboxes is now different. There are | In Office 365, access to Shared Mailboxes is now different. There are four different methods for accessing your shared mailbox, outlined below: | ||
== Outlook Web Access, full method == | == Outlook Web Access, full method == | ||
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If you normally check your personal email using Outlook Web Access and want to send and reply to emails as the shared mailbox address, you should follow this method. | If you normally check your personal email using Outlook Web Access and want to send and reply to emails as the shared mailbox address, you should follow this method. | ||
* Log into [http://email.smus.ca Outlook Web Access] | |||
* In the top right corner, click your name and choose "Open another mailbox" | |||
* Enter the name of the mailbox (eg: admissions, info) and click "Search Contacts & Directory" | |||
* Click the mailbox you would like to open | |||
* The shared mailbox opens in another tab | |||
You can check the shared mailbox's inbox and reply to messages from here. Replies and new email will be sent as the shared mailbox and stored in the Sent Items folder of the shared mailbox. | |||
== Outlook Web Access, quick method == | == Outlook Web Access, quick method == | ||
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If you normally check your personal email using Outlook Web Access and want to check emails (but not reply to them) as the shared mailbox, you should follow this method. | If you normally check your personal email using Outlook Web Access and want to check emails (but not reply to them) as the shared mailbox, you should follow this method. | ||
* Log into [http://email.smus.ca Outlook Web Access] | |||
* Right click your name on the left sidebar and choose "add shared folder" | |||
* Enter the name of the mailbox (eg: admissions, info) and click "Search Contacts & Directory" | |||
* Click the mailbox you would like to open | |||
* The shared mailbox is added as another list of folders under your personal folders | |||
You can check the shared mailbox's inbox using this method. Replying to emails will send from your personal account and sent items will be stored in your personal Sent Items folder. | |||
== Outlook Web Access, shared calendar only == | |||
If you normally use your shared mailbox only to share a calendar with your workgroup, you should follow this method. | |||
* Log into [http://email.smus.ca Outlook Web Access] | |||
* Click "Calendar" in the top bar | |||
* Right click "My Calendars" in the left sidebar and choose "open calendar" | |||
* Under "From directory" enter the name of the mailbox (eg: admissions, info) and click "Search Contacts & Directory" | |||
* Click the user you would like to open and click the open button | |||
* The shared mailbox is added to your list of calendars | |||
Depending on your access permissions, you can view and possibly modify the shared calendar using this approach. | |||
== Outlook 2013 == | == Outlook 2013 == | ||
If you normally check your email using Outlook 2013, follow this method to add the shared mailbox. | If you normally check your email using Outlook 2013, follow this method to add the shared mailbox. | ||
Revision as of 09:14, 3 July 2014
In Office 365, access to Shared Mailboxes is now different. There are four different methods for accessing your shared mailbox, outlined below:
Outlook Web Access, full method
If you normally check your personal email using Outlook Web Access and want to send and reply to emails as the shared mailbox address, you should follow this method.
- Log into Outlook Web Access
- In the top right corner, click your name and choose "Open another mailbox"
- Enter the name of the mailbox (eg: admissions, info) and click "Search Contacts & Directory"
- Click the mailbox you would like to open
- The shared mailbox opens in another tab
You can check the shared mailbox's inbox and reply to messages from here. Replies and new email will be sent as the shared mailbox and stored in the Sent Items folder of the shared mailbox.
Outlook Web Access, quick method
If you normally check your personal email using Outlook Web Access and want to check emails (but not reply to them) as the shared mailbox, you should follow this method.
- Log into Outlook Web Access
- Right click your name on the left sidebar and choose "add shared folder"
- Enter the name of the mailbox (eg: admissions, info) and click "Search Contacts & Directory"
- Click the mailbox you would like to open
- The shared mailbox is added as another list of folders under your personal folders
You can check the shared mailbox's inbox using this method. Replying to emails will send from your personal account and sent items will be stored in your personal Sent Items folder.
If you normally use your shared mailbox only to share a calendar with your workgroup, you should follow this method.
- Log into Outlook Web Access
- Click "Calendar" in the top bar
- Right click "My Calendars" in the left sidebar and choose "open calendar"
- Under "From directory" enter the name of the mailbox (eg: admissions, info) and click "Search Contacts & Directory"
- Click the user you would like to open and click the open button
- The shared mailbox is added to your list of calendars
Depending on your access permissions, you can view and possibly modify the shared calendar using this approach.
Outlook 2013
If you normally check your email using Outlook 2013, follow this method to add the shared mailbox.