SMUS Office 365 - Revision history

Chris.kloosterman: /* Microsoft Lync Messenger */

2015-04-14T21:36:58Z

Microsoft Lync Messenger

← Older revision		Revision as of 14:36, 14 April 2015
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	\|}		\|}

	== ~~Microsoft Lync~~ Messenger ==		== Skype For Business Messenger ==

	SMUS is now supporting instant messaging using the ~~Microsoft Lync~~ application. This allows for communication between users at SMUS (staff and students) along with users at other organizations using Lync and Skype users.		SMUS is now supporting instant messaging using the Skype For Business application. This allows for communication between users at SMUS (staff and students) along with users at other organizations using Skype For Business, Lync and Skype users.

	We have provided [[~~SMUS_Microsoft_Lync~~\|additional details on ~~Microsoft Lync~~]].		We have provided [[SMUS_Skype_For_Business\|additional details on Skype For Business]].

	== Frequently Asked Questions ==		== Frequently Asked Questions ==

Chris.kloosterman: /* Recent Changes */

2015-01-28T21:15:14Z

Recent Changes

← Older revision		Revision as of 14:15, 28 January 2015
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	:'''Where did the links to Calendar, OneDrive, etc. go?'''		:'''Where did the links to Calendar, OneDrive, etc. go?'''

	:: These links are now under the Apps button in the top left corner. Click this button to see all of the available apps. If you want quick links along the top right, hover over the app's button, click "..." and ~~click~~ "Pin to nav bar".		:: These links are now under the Apps button in the top left corner. Click this button to see all of the available apps. If you want quick links along the top right, hover over the app's button, click "..." and choose "Pin to nav bar".

	== Why did we migrate to Office 365/Exchange Online? ==		== Why did we migrate to Office 365/Exchange Online? ==

Chris.kloosterman: /* Frequently Asked Questions */

2015-01-28T21:13:18Z

Frequently Asked Questions

← Older revision		Revision as of 14:13, 28 January 2015
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	::Sometimes calendars in OWA get stuck and you can't remove them. After a minute or two you'll get an error message stating that the calendar can't be removed. If you experience this issue, come down to the IT department and we'll get you logged into Microsoft Outlook, which is capable of removing these calendars.		::Sometimes calendars in OWA get stuck and you can't remove them. After a minute or two you'll get an error message stating that the calendar can't be removed. If you experience this issue, come down to the IT department and we'll get you logged into Microsoft Outlook, which is capable of removing these calendars.

			=== Recent Changes ===

			:'''Where did the links to Calendar, OneDrive, etc. go?'''

			:: These links are now under the Apps button in the top left corner. Click this button to see all of the available apps. If you want quick links along the top right, hover over the app's button, click "..." and click "Pin to nav bar".

	== Why did we migrate to Office 365/Exchange Online? ==		== Why did we migrate to Office 365/Exchange Online? ==

Chris.kloosterman: /* Calendar */

2014-10-09T18:41:52Z

Calendar

← Older revision		Revision as of 11:41, 9 October 2014
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	::Once you have added an attendee to a meeting you're creating, right click them and choose "attendance optional"		::Once you have added an attendee to a meeting you're creating, right click them and choose "attendance optional"

			:'''I have a calendar that's stuck that I can't remove'''

			::Sometimes calendars in OWA get stuck and you can't remove them. After a minute or two you'll get an error message stating that the calendar can't be removed. If you experience this issue, come down to the IT department and we'll get you logged into Microsoft Outlook, which is capable of removing these calendars.

	== Why did we migrate to Office 365/Exchange Online? ==		== Why did we migrate to Office 365/Exchange Online? ==

Chris.kloosterman: /* Organizing Email */

2014-10-09T18:38:52Z

Organizing Email

← Older revision		Revision as of 11:38, 9 October 2014
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	::Once you have folders, you can set up inbox rules to sort your email. Right click a message that matches the type you'd like to automatically sort, then choose "Create rule".		::Once you have folders, you can set up inbox rules to sort your email. Right click a message that matches the type you'd like to automatically sort, then choose "Create rule".

	:: Enter a name for the rule, then check what should trigger the rule (when the message is from a certain person, to a certain list, or has specific words in the subject line), then select a folder to move it to. Once you're done, click the Save button and any incoming emails that match the rules you set up will be filed automatically.		::Enter a name for the rule, then check what should trigger the rule (when the message is from a certain person, to a certain list, or has specific words in the subject line), then select a folder to move it to. Once you're done, click the Save button and any incoming emails that match the rules you set up will be filed automatically.

			:'''Sometimes emails are not marked as read after I read them'''

			::You can change your setting for how long OWA waits before marking the email as read. Click the gear beside your picture on the right of the top blue bar, then choose Options. Choose settings in the left bar. Select "Mark the item displayed in the reading pane as read" under "Reading pane" and enter a number of seconds immediately below that. Then, click the Save button.

	=== Multitasking ===		=== Multitasking ===

Chris.kloosterman: /* Viewing Email */

2014-10-09T18:35:37Z

Viewing Email

← Older revision		Revision as of 11:35, 9 October 2014
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	::Double click a message to bring it up in a separate window.		::Double click a message to bring it up in a separate window.

	:'''I do not want the preview pane (I want to see more email in the list)'''		:'''I do not want the preview pane ''' or '''I want to see more email in the list'''

	::Click the gear beside your picture on the right of the top blue bar, then choose Display Settings. Choose the "Reading Pane" option, then choose "Hide reading pane". Check "Apply to all folders" then click OK at the top.		::Click the gear beside your picture on the right of the top blue bar, then choose Display Settings. Choose the "Reading Pane" option, then choose "Hide reading pane". Check "Apply to all folders" then click OK at the top.

Chris.kloosterman: /* Frequently Asked Questions */

2014-10-09T18:33:54Z

Frequently Asked Questions

← Older revision		Revision as of 11:33, 9 October 2014
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	:'''Email is slow'''		:'''Email is slow'''

	::If you are using Outlook Web Access (OWA) by signing it at http://email.smus.ca, your choice of web browser may impact the speed that you are seeing. The latest versions of Google Chrome, Mozilla Firefox, and Internet Explorer all work well with OWA. If you are using and older version, you should upgrade to the latest and try again. As of this writing, you should use Google Chrome version 38 or later, Mozilla Firefox version 31 or later, or Internet Explorer version 11 or later. You can find out what browser you're running by going here: http://whatbrowser.org/ . If you are running an older browser and don't know how to update, please contact [mailto:help@smus.ca help@smus.ca].		::If you are using Outlook Web Access (OWA) by signing it at http://email.smus.ca, your choice of web browser may impact the speed that you are seeing. The latest versions of Google Chrome, Mozilla Firefox, and Internet Explorer all work well with OWA. If you are using and older version, you should upgrade to the latest and try again. As of this writing, you should use Google Chrome version 37 or later, Mozilla Firefox version 31 or later, or Internet Explorer version 11 or later. You can find out what browser you're running by going here: http://whatbrowser.org/ . If you are running an older browser and don't know how to update, please contact [mailto:help@smus.ca help@smus.ca].

	::If you are using the Microsoft Outlook email application (which is part of Microsoft Office), then email may not be as fast as it was with on-premises Exchange 2010. This is because the email is stored offsite in one of Microsoft's datacenters. We have a fix that makes email access significantly faster by storing some or all of your mailbox on your local computer. If you have an assigned computer and use the Microsoft Outlook email application, please contact [mailto:help@smus.ca help@smus.ca] and we can set this up.		::If you are using the Microsoft Outlook email application (which is part of Microsoft Office), then email may not be as fast as it was with on-premises Exchange 2010. This is because the email is stored offsite in one of Microsoft's datacenters. We have a fix that makes email access significantly faster by storing some or all of your mailbox on your local computer. If you have an assigned computer and use the Microsoft Outlook email application, please contact [mailto:help@smus.ca help@smus.ca] and we can set this up.

Chris.kloosterman: /* Viewing Email */

2014-10-09T18:24:28Z

Viewing Email

← Older revision		Revision as of 11:24, 9 October 2014
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	::If you are using Outlook Web Access (OWA) by signing it at http://email.smus.ca, your choice of web browser may impact the speed that you are seeing. The latest versions of Google Chrome, Mozilla Firefox, and Internet Explorer all work well with OWA. If you are using and older version, you should upgrade to the latest and try again. As of this writing, you should use Google Chrome version 38 or later, Mozilla Firefox version 31 or later, or Internet Explorer version 11 or later. You can find out what browser you're running by going here: http://whatbrowser.org/ . If you are running an older browser and don't know how to update, please contact [mailto:help@smus.ca help@smus.ca].		::If you are using Outlook Web Access (OWA) by signing it at http://email.smus.ca, your choice of web browser may impact the speed that you are seeing. The latest versions of Google Chrome, Mozilla Firefox, and Internet Explorer all work well with OWA. If you are using and older version, you should upgrade to the latest and try again. As of this writing, you should use Google Chrome version 38 or later, Mozilla Firefox version 31 or later, or Internet Explorer version 11 or later. You can find out what browser you're running by going here: http://whatbrowser.org/ . If you are running an older browser and don't know how to update, please contact [mailto:help@smus.ca help@smus.ca].

	::If you are using the Microsoft Outlook email application (which is part of Microsoft Office), then email may not be as fast as it was with on-premises Exchange 2010. This is because the email is stored offsite in one of Microsoft's datacenters. We have a ~~workaround~~ that makes email access significantly faster by storing some or all of your mailbox on your local computer. If you have an assigned computer and use Outlook email application, please contact [mailto:help@smus.ca help@smus.ca] and we can set this up.		::If you are using the Microsoft Outlook email application (which is part of Microsoft Office), then email may not be as fast as it was with on-premises Exchange 2010. This is because the email is stored offsite in one of Microsoft's datacenters. We have a fix that makes email access significantly faster by storing some or all of your mailbox on your local computer. If you have an assigned computer and use the Microsoft Outlook email application, please contact [mailto:help@smus.ca help@smus.ca] and we can set this up.

	=== Organizing Email ===		=== Organizing Email ===

Chris.kloosterman: /* Viewing Email */

2014-10-09T18:23:22Z

Viewing Email

← Older revision		Revision as of 11:23, 9 October 2014
Line 104:		Line 104:
	:'''Email is slow'''		:'''Email is slow'''

	::If you are using Outlook Web Access (OWA) by signing it at http://email.smus.ca, your choice of web browser may impact the speed that you are seeing. The latest versions of Google Chrome, Mozilla Firefox, and Internet Explorer all work well with OWA. If you are using and older version, you should upgrade to the latest and try again. As of this writing, you should use Google Chrome version 38 or later, Mozilla Firefox version 31 or later, or Internet Explorer version 11 or later. You can find out what browser you're running by going here: http://whatbrowser.org/ . If you are running an older browser and don't know how to update, please contact [help@smus.ca help@smus.ca].		::If you are using Outlook Web Access (OWA) by signing it at http://email.smus.ca, your choice of web browser may impact the speed that you are seeing. The latest versions of Google Chrome, Mozilla Firefox, and Internet Explorer all work well with OWA. If you are using and older version, you should upgrade to the latest and try again. As of this writing, you should use Google Chrome version 38 or later, Mozilla Firefox version 31 or later, or Internet Explorer version 11 or later. You can find out what browser you're running by going here: http://whatbrowser.org/ . If you are running an older browser and don't know how to update, please contact [mailto:help@smus.ca help@smus.ca].

	::If you are using the Microsoft Outlook email application (which is part of Microsoft Office), then email may not be as fast as it was with on-premises Exchange 2010. This is because the email is stored offsite in one of Microsoft's datacenters. We have a workaround that makes email access significantly faster by storing some or all of your mailbox on your local computer. If you have an assigned computer and use Outlook email application, please contact [help@smus.ca help@smus.ca] and we can set this up.		::If you are using the Microsoft Outlook email application (which is part of Microsoft Office), then email may not be as fast as it was with on-premises Exchange 2010. This is because the email is stored offsite in one of Microsoft's datacenters. We have a workaround that makes email access significantly faster by storing some or all of your mailbox on your local computer. If you have an assigned computer and use Outlook email application, please contact [mailto:help@smus.ca help@smus.ca] and we can set this up.

	=== Organizing Email ===		=== Organizing Email ===

Chris.kloosterman: /* Frequently Asked Questions */

2014-10-09T18:21:37Z

Frequently Asked Questions

← Older revision		Revision as of 11:21, 9 October 2014
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	::Click the "X" on the right side of the search box to clear your search results.		::Click the "X" on the right side of the search box to clear your search results.

			:'''Email is slow'''

			::If you are using Outlook Web Access (OWA) by signing it at http://email.smus.ca, your choice of web browser may impact the speed that you are seeing. The latest versions of Google Chrome, Mozilla Firefox, and Internet Explorer all work well with OWA. If you are using and older version, you should upgrade to the latest and try again. As of this writing, you should use Google Chrome version 38 or later, Mozilla Firefox version 31 or later, or Internet Explorer version 11 or later. You can find out what browser you're running by going here: http://whatbrowser.org/ . If you are running an older browser and don't know how to update, please contact [help@smus.ca help@smus.ca].

			::If you are using the Microsoft Outlook email application (which is part of Microsoft Office), then email may not be as fast as it was with on-premises Exchange 2010. This is because the email is stored offsite in one of Microsoft's datacenters. We have a workaround that makes email access significantly faster by storing some or all of your mailbox on your local computer. If you have an assigned computer and use Outlook email application, please contact [help@smus.ca help@smus.ca] and we can set this up.

	=== Organizing Email ===		=== Organizing Email ===